Big Bakes Bakery

We collaborated with Big Bakes Bakery to transform their online presence, crafting a bespoke e-commerce platform that mirrors their unique brand and supports their growth.

Modern, brand-aligned website design

High-performing e-commerce platform

Bespoke enquiry system for offline orders

Full GA4 e-commerce conversion tracking

  • Website design

Big Bakes Bakery

Big Bakes Bakery, renowned for their oversized treats and unique recipes, evolved from "Get Cupcaked" into a celebrated bakery in Devon. To match their growing reputation, they sought to enhance their online presence with a website that reflects their brand's charm and facilitates customer engagement.

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A user ordering a Build Your Own Box product on the Big Bakes Bakery websiteA couple browsing the Big Bakes Bakery website on their tabletA laptop displaying the products section of the Big Bakes Bakery website

The Challenge.

Operating with a small team, Big Bakes Bakery needed an efficient project management approach to redesign their website without disrupting daily operations. Capturing the bakery's distinctive character in the web design was essential, requiring a deep understanding of their history and market position.

Solving the problem

We immersed ourselves in Big Bakes Bakery's world, learning about their journey and brand ethos. This insight guided our design process, ensuring the website authentically represented their unique style. We planned concise, productive meetings to accommodate their limited availability, keeping the project on track and aligned with their business goals.

A smarphone displaying a blog post on the Big Bakes Bakery websiteA laptop displaying the Big Bakes Bakery homepageA laptop, smartphone, and tablet showing various pages from the Big Bakes Bakery websiteA display of various sweet treats created by Big Bakes BakeryA collage of various pages from the mobile version of the Big Bakes Bakery website

Our solution

Customer-Centric Design

We mapped various customer journeys to create a user-friendly website that caters to diverse needs. The design reflects Big Bakes Bakery's quirky personality, offering an engaging online shopping experience.

E-Commerce Enabled

Utilising WordPress and WooCommerce, we developed a high-performance e-commerce site. A bespoke enquiry system was integrated to manage offline orders efficiently, streamlining operations.

Data-Driven Insights

Implementing full GA4 e-commerce conversion tracking provided valuable insights into customer interactions, enabling data-driven decisions to enhance user experience and drive growth.

Fabio is amazing! If you’re looking for a great website, look no further. These guys are fantastic. We got exactly what we asked for and more. The customer service is incredible. Fabio has been available anytime we’ve needed him, which is invaluable for those of us needing guidance. I can’t recommend them enough!

- Charlie and Ryan, Founders, Big Bakes Bakery
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