Ebix Europe

We partnered with Ebix to elevate the user experience for their accounting platform, enhancing usability and creating a streamlined, modern interface. Our goal was to deliver a high-end design that aligns with their standards and supports a seamless user journey.

Enhanced UI/UX for improved user engagement

Collaborative weekly on-site sessions to align with in-house teams

Streamlined platform design for accounting and administrative efficiency

Positive client feedback on usability and aesthetic improvements

  • UI/UX
  • Website design

Ebix Europe

Ebix is a global leader in on-demand software solutions for the insurance, financial, and healthcare sectors. Seeking to improve user experience on their accounting platform, they invited us to bring a fresh approach to UI and UX, enhancing engagement and usability while collaborating closely with their in-house development teams.

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A laptop displaying the EBIX Europe inbox page

The Challenge.

Ebix’s accounting platform, crucial to their service offerings, needed a UI/UX overhaul to improve user experience and modernise the application. Despite their in-house technical expertise, the team lacked specialised UX expertise, requiring us to align our design approach with their softwares functional requirements. Our goal was to elevate functionality without disrupting existing workflows that were familiar to their users.

Solving the problem

We began by conducting in-depth user research and gathering insights from Ebix’s internal teams. Weekly on-site sessions allowed us to closely collaborate, ensuring every design choice aligned with user needs and Ebix’s operational goals. Our focus on an intuitive, streamlined interface helped simplify workflows and enhanced the overall user experience.

A smartphone displaying the ExposureHub page of the EBIX Europe websiteTwo iMacs side by side, each displaying different pages from the EBIX Europe websiteA laptop displaying the EBIX Europe Pricing Hub login screen

Our solution

User-Centric Interface Design

We delivered a modern, aesthetically pleasing interface that enhances ease of use and aligns with Ebix’s brand, focusing on simplicity and efficiency.

Enhanced User Experience

The revamped design improves navigation and functionality, making it easier for users to interact with the platform and access the information they need.

Collaborative Development

Through regular on-site and remote sessions, we worked closely with Ebix’s development team, ensuring that each design element was feasible and aligned with their technical framework.

Scalable Design for Future Projects

The updated UI/UX framework serves as a template for future Ebix projects, providing a scalable foundation to build upon as new needs arise.

e-innovate delivered exceptional design and usability improvements for our platform. Their collaborative approach and understanding of our business needs have made a measurable difference. We’re delighted with the results and are delighted to have e-innovate as a trusted partner.

- Chris Younger, Operations Manager
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