Phoenix Pet Cremations

We partnered with Phoenix Pet Cremations to build a bespoke online booking and management system, streamlining their operations and enhancing client service. Our goal was to digitise their business processes and improve efficiency.

Custom online booking and management system

Integrated six third-party APIs for automation

Real-time route optimisation with Google Maps

Automated invoicing through Xero integration

  • Software
  • UI/UX

Phoenix Pet Cremations

Phoenix Pet Cremations, an APPCC-accredited provider of individual pet cremations, needed a digital solution to support their commitment to personalised, high-quality service. To improve efficiency, they sought a platform that would automate administrative tasks, streamline booking, and manage logistics with ease.

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A laptop displaying the Phoenix Pet Cremations dashboardA smartphone displaying the Phoenix Pet Cremations booking pageA laptop displaying the Phoenix Pet Cremations new booking page

The Challenge.

Phoenix Pet Cremations required a bespoke booking system that could automate daily operations, from route planning to invoicing. They needed a solution that would digitise their processes and improve accuracy, all while ensuring sensitive, seamless service for their clients. Integrating various third-party tools was essential to meet the demands of their expanding customer base.

Solving the problem

Our team designed and developed a scalable web application using Laravel, featuring a fully customisable booking and management system. We integrated Google Maps for route optimisation and Xero for automated invoicing, along with multiple other APIs to handle routine tasks. This comprehensive solution enabled Phoenix Pet Cremations to streamline their services while maintaining the personal touch their clients expect.

A laptop displaying the Phoenix Pet Cremations booking status pageA laptop displaying the Phoenix Pet Cremations booking summary pageA laptop displaying the Phoenix Pet Cremations sign-in pageA couple looking at a tablet displaying the Phoenix appA laptop displahying the Phoenix Pet Cremations booking page

Our solution

Bespoke Booking System

We created a user-friendly booking platform that simplifies scheduling, tracking, and communication, tailored to Phoenix’s operational needs.

API Integrations for Automation

Integrating third-party services like Google Maps for route planning and Xero for invoicing reduced manual processes and improved overall efficiency.

Ongoing Technical Support

Our team provides continuous support to enhance functionality and ensure that Phoenix Pet Cremations’ digital tools evolve with their business needs.

Real-Time Management

The custom application allows for real-time updates, enabling Phoenix to manage bookings and logistics seamlessly, providing an exceptional experience for clients.

e-innovate’s team transformed our operations with a custom-built system that perfectly fits our needs. Their technical expertise and ongoing support have been invaluable as our business grows.

- Harry Hodson, Director
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