E-Innovate Privacy Policy

This privacy policy applies between you, the user of this website, and E-Innovate Ltd, the owner and provider of this website. E-Innovate takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

Please read this privacy policy carefully.

Definitions & Interpretation

In this privacy policy, the following definitions are used:

  • Data – collectively all information that you submit to e-innovate via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
  • Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
  • Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
  • GDPR – the UK General Data Protection Regulation;
  • E-Innovate ‘EI’, ‘we’ or ‘us’ – Hamilton House, 87-89 Bell Street, Reigate, Surrey, RH2 7AN
  • UK & EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
  • User or You – any third party that accesses the Website and is not either (i) employed by e-innovate and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to e-innovate and accessing the website in connection with the provision of such services; and
  • Website – the website that you are currently using, https://e-innovate.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

This privacy policy applies only to the actions of e-innovate and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, e-innovate is the “data controller”. This means that e-innovate determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following data, which includes personal data, from you:

  • name;
  • profession;
  • contact information such as email address and telephone numbers;
  • IP address (automatically collected);
  • web browser type (automatically collected);
  • operating system (automatically collected);

in each case, in accordance with this privacy policy.

How We Collect Data

We collect data in the following ways:

  • data is given to us by you; and
  • data is collected automatically.

Data That is Given to Us by You

EI will collect your data in a number of ways, for example:

  • when you contact us through the website, by telephone, post, e-mail or through any other means;
  • when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
  • website contact form;

in each case, in accordance with this privacy policy.

Data That is Collected Automatically

To the extent that you access the Website, we will collect your data automatically, for example:

  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  • we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who We Share Data With

We may share your data with the following groups of people for the following reasons:

  • our employees, agents and/or professional advisors – ;

in each case, in accordance with this privacy policy.

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@e-innovate.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your Data.
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@e-innovate.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Cookies

Your privacy is important to us. It is EI’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.e-innovate.co.uk, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of August 15, 2024

Last updated: December 2, 2024